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Refund Policy

A legal disclaimer

Effective Date: March 3, 2019

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At Central Florida Mobile Detailing, we are committed to delivering exceptional mobile detailing services across Kissimmee, Orlando, St. Cloud, and surrounding areas. Our goal is to ensure you are fully satisfied with your detailing experience. If you are not completely happy with our services, please review our Refund Policy below.

Current Refund Policy

1. Refund Eligibility

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We offer refunds under the following circumstances:

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  • Service Quality: If you are unsatisfied with the quality of the detailing service, contact us right away. We will work to resolve the issue promptly. In certain cases, we may offer a partial or full refund if the service did not meet our standards.

  • Cancellation: Cancellations made at least 24 hours before your scheduled appointment will qualify for a full refund. Cancellations within 24 hours of the scheduled appointment may incur a cancellation fee, which will be deducted from the refund.

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2. Non-Refundable Services

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Certain services are non-refundable:

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  • Completed Services: Once your detailing service has been completed, we are unable to issue refunds.

  • Add-On Services: Any additional services, such as extra treatments or special requests, are non-refundable once completed.

3. How to Request a Refund
 

To request a refund, follow these steps:
 

  1. Contact us at mycentralfloridamobiledetail@gmail.com or (407) 301 - 9251 within 7 days of the service.

  2. Include a brief explanation of your concern.

  3. If applicable, provide photos or details of the service issue.

  4. Our customer service team will review your refund request and get back to you within 3-5 business days.

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4. Dispute Resolution

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If we are unable to agree on a refund, we will propose a resolution such as offering a reservice or partial refund. Should you remain unsatisfied, we will guide you on further steps for dispute resolution.

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5. Changes to the Refund Policy

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Central Florida Mobile Detailing reserves the right to update this Refund Policy at any time. Any changes will be reflected here with an updated effective date. We recommend reviewing this page periodically for updates.

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6. Contact Us

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For questions regarding our Refund Policy or to initiate a refund request, please contact Central Florida Mobile Detailing:

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Phone: (407) 301 - 9251
Email: mycentralfloridamobiledetail@gmail.com
Website: www.centralfloridamobiledetailing.com

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